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Sync
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To import or export your cases into a file that can be viewed with OfficeClip, Microsoft Excel® or
Microsoft Access®, click Sync in the Tracker menu.
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To easily add more cases, XML and CSV files can be imported into the project. You can add a
CSV file with the file extension CSV or TXT. Simply click Browse to choose the file and
click Import
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To import as an XML file, the Sid (Service Identifier) should match the current project and
the file should conform to the correct schema. Any file with a blank Sid, will be
inserted in Issue Tracker as a new case in the project. Select the applicable selection
under Choices, click Browse to select the file and click Import.
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To export a file, choose projects belonging to the groups in which you are a member. Choose the type
of file you wish to export (CSV, XML, ocXML) and click Export to save them to your hard drive.
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